Privacy Policy

Privacy Policy

1. Definition of personal information

In this privacy policy, personal information refers to personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Act.

2. Purpose of use of personal information

Our company collects and use personal information for the following purposes:

  • For providing services and information
  • To respond to inquiries
  • For business communications, contract fulfillment, business negotiations, etc.
  • To manage business partner information
  • For announcing information about our products and services
  • To prevent the use of service in a manner that violates the Terms of service
  • For service improvement and new service’ development
  • To customize services and ad servings
  • To create statistical data processed into a format that cannot identify individuals

3. Disclosure and provision of personal information to third parties

Our company manages personal information appropriately and will not disclose personal information to a third party except in the following cases.

  • When it is necessary to disclose under laws and regulations
  • With customer's consent
  • When it is required to protect the life, body, or property of a person and is difficult to obtain the permission of the person
  • When necessary for a national institution, a local public entity or a person entrusted with such an entity needs to carry out the affairs stipulated by law. When gaining the user's consent could hinder the execution of the affairs
  • When our company disclose to a contractor that our company outsource to provide the service that the customer desires

4. Management of personal information

Our company will maintain a security system, management system, provide thorough employee training to manage the customer's personal information in an accurate and up-to-date state, and to prevent unauthorized access, loss, damage, falsification, and leakage of personal information. Our company will take necessary measures such as the implementation of safety measures to manage personal information strictly.

5. Correction and deletion of personal information

The user can request correction or deletion of the personal information to the company by the procedure specified by the company if the user's personal information is incorrect. Our company will correct or delete the personal information and notify the user when we receive the user's request and determine that it is necessary to respond to the request.

6. Suspension of use of personal information

Our company will suspend or delete the use of personal information from the person when the personal information is handled beyond the scope of the purpose of use, or when it has been obtained by improper means (after this, "use If you are asked to "Stop, etc."). The necessary investigation will be conducted without delay, and based on the result, the use of personal information will be stopped, and the user will be notified to that effect. However, suppose there is a high cost to suspend the use of personal information. In that case, if it is difficult to suspend the use of personal information, or if the user can take the necessary alternative measures to protect the rights and interests of the person, our company shall take the alternative measure.

7. Compliance of laws and regulations/review of the privacy policy

Our company will comply with Japanese laws and regulations and other norms applicable to the personal information we hold and will review this policy's content as appropriate and strive to improve it. We may revise all or part of this Privacy Policy without notifying users.

8. Contact

For inquiries regarding our handling of personal information, please contact the following.
LASTMILE WORKS Co., Ltd.
〒160-0022
Shinkawa ST Building 2F, 1-25-2 Shinkawa, Chuo-ku, Tokyo (Future Tech Hub)
TEL:0120-979-856
Mail:info@lastmile-works.com